About Ark Sales
Hello Ark Survivors, we deliver straight to your server! Our delivery times are from 12-5 PM MST. We also deliver during other times for the people who work during that time, you just have to schedule a meet up time with them. Its also a good idea to get the A Membership if your'e going to be working during that time a lot. We don't require to deliver on the weekends but sometimes we do. Make sure you always leave a point of contact like your GT/ID in the notes section at checkout. Otherwise it will be hard to deliver. All Creatures Are Delivered In Cryopods!
If you have any more questions take a look at our FAQs.
Do you guys deliver right after purchase? We try to go as fast as possible. Within 24 hours.
Do you deliver to non dedicated, small tribe, legacy' Cross Ark servers? No, They are not transferable.
Whats the Warehouse? Its our physical server where we have our dinos laying out for you to come see. Message us for more info.
Do they come with saddles? No, Unless stated on the listing or an option to add it to the cart.
Delivering & Returns
Return & Exchange Policy
We make deliveries daily 12PM-5PM. Weekends Are Random.
If you cant meet those times we can still deliver to you just know sometimes it cant be right away. We have lives outside of Ark :)
We hold the right for refunds. If you bought an item for the wrong platform or game mode then we will base the situation on how it is. We will either refund you or give you in store credit for the right platform and game mode.
If your'e wanting a refund but are in the right platform and game mode with no valid reason for a refund then most likely you will not receive one and the item will be delivered normally.